Frequently Asked Questions
Maintenance
We will paint, clean or replace the flooring, do housekeeping and maintenance before you move in.
Yes, we offer on-site maintenance to our residents.
You can put in an online work order or call the office.
According to priority (i.e. A/C and heating issues, water leaks)
No you don't have to but you can if you want.
You must call a locksmith.
Check with the office as it depends on what you want to do.
Amenities
Our community offers two swimming pools, a 24 hour fitness center, playground, and BBQ pits at various sites among the amenities available to residents.
The pools are open year around, and are open from 10:00am to 10:00pm.
Yes, there is open parking where we provide residents a sticker and guests register for visitor parking.
We have stackable and full size sets for lease at $45 or $50.
$250 pet fee per pet with a $200 deposit, along with $25 per month pet rent per pet
Each apartment comes with a refrigerator, stove, dishwasher, and microwave.
No, our community does not offer furnished apartments at this time.
Yes! We offer 6, 7, 8, and 9-month leases terms for an extra $50 per month as well as 10, 11, and 12 month long lease terms at market rate.
No, our community does not offer corporate leases at this time.
The delivery person must try and deliver it to you, if not we hold for 7 days.
Admin
Walks in are welcome as well as appointments.
24 to 48 hours as long as we have all the paperwork
Upfront money is the application and admin fees, as well as standard deposit. Move in money is separate.
Online via the resident portal or with WIPS
Yes. Water, sewer allocated, and trash are $13, pest control $5, and the damage waiver $14.
No, but it is recommended.
None. Residents pay for them separately.
You only need to set up electric.
Spectrum or AT&T
Yes, there is a $250 referral bonus.
Guests can stay up to 7 days, and they must register to park in visitor's area.
You would pay a new security deposit.
No, we do not allow subletting.
60 day notice and 2 month's rent as a termination fee
Location/Directions
Yes there is bus stop within walking distance.
The Glen is close to fast food, night clubs, Walmart, Tom Thumb, Music City Mall, Hwy 35, and the toll roads.
The Glen is part of the Lewisville School District.
Highway 121 and Corporate Drive
Take I-35 or Highway 121 and exit on Corporate Road. Turn on Southwest Parkway.
Didn't find an answer?
Our team is always ready to answer your questions.
Testimonials
Talk about great service! The crew here at The Glen always takes care of their residents. The office staff is very friendly and have a very open door policy. The maintenance team is awesome, especially Amir. Here’s always there for his residents no matter what time of day. If you’re looking for a maintenance man who will always put his residents first, The Glen is the place to be! Thank you guys for all of your hard work and dedication to your residents!
- Lejlqa Pracic, Resident
I have lived at the Glen for about 6 months now and I have nothing bad to say about it. As for management, they are beyond helpful with all our needs they really treat us like friends. verytime we go to the office it's a great experience! If you're looking for a quite place to stay the Glen is a great place.
- Whitney Brower, Resident